• Home
  • Products
    • Coordinate Measuring Machines
      • Vertical CMMs
        • Global CMM Overview
        • Global Classic
        • Global Performance
        • Global Advantage
        • Global eXtra
        • Global Reference Xi
        • Micro-Hite DCC
        • One
        • PMM-C
        • PMM-F
        • 4.5.4 SF
      • Horizontal CMMs
        • Bravo
        • Mercury
        • Sirio
        • TORO
      • Gantry CMMs
        • Alpha Performance CMM
        • Alpha Classic CMM
        • Delta Slant
        • Lambda SP
        • PMM-F
        • PMM-G
      • Ultra High Accuracy
        • PMM-C and PMM-C Infinity
        • PMM-F
        • PMM-G
        • Reference
        • Sirio
      • Non-Contact Measurement
        • Vision Metrology Solutions
        • Laser Metrology Solutions
      • Preowned CMMs
        • Preowned Brown & Sharpe CMMs
        • Preowned DEA CMMs
        • Preowned Leitz CMMs
        • Preowned TESA CMMs
    • CMM Software
      • PC-DMIS EMS
        • PC-DMIS Overview
        • PC-DMIS Blade
        • PC-DMIS CMM
        • PC-DMIS Gear
        • PC-DMIS IP
        • PC-DMIS NC
        • PC-DMIS Vision
        • DataPage
        • DataView
      • QUINDOS
      • Reflex
      • PC-DMIS Forum
    • CMM Probe System
      • Manual Probe Heads
        • TESASTAR
        • TESASTAR-i
        • TESASTAR-i M8
      • Indexing Motorized Probe Heads
        • TESASTAR-m TKJ
        • TESASTAR-m M8
        • TESASTAR-sm TKJ
        • TESASTAR-sm M8
      • Touch Trigger Probes
        • TESASTAR-p
        • TESASTAR-rp
        • TESASTAR-mp
      • Change Storage Racks
        • TESASTAR-pr
        • TESASTAR-r
      • Adapters & Extensions
        • TESASTAR TKJ Extensions
        • TESASTAR TKJ/M8 Thread Extensions
        • TESASTAR M8/M8 Extensions
        • TESASTAR Fixed Adapter
      • Styli & Accessories
      • Styli Kits
      • Scanning Probes & Probe Heads
        • LSP-X1s, LSP-X1m Probes
        • LSP-X1s, LSP-X1m Styli Change Racks and Accessories
        • LSP-X1c Probe Head
        • LSP-X1c Styli Changer Rack and Accessories
        • LSP-X3c Probe Head
        • LSP-X3c Styli Changer Rack and Accessories
        • LSP-X3t Probe
        • LSP-X5 Probe Head
        • LSP-X5 Styli Changer Rack and Accessories
        • LSP-S2 Probe Head
        • LSP-S4 Probe Head
      • Additional Accessories LSP-X/S
      • Non-Contact Sensors
        • CMS Laser Line Sensor
        • CMM-Ve Vision Sensor
        • ScanShark Laser Line Sensor
      • Servo Motorized Probe Heads
        • CW43L-mw Continuous Wrist
        • CW43L-mw Adapter & Extensions
        • CW43L-mw 3rd Axis Adapter
        • CW43L-mw AC Automatic Changer
    • Optical Measuring
      • Optiv
        • Optiv Classic
        • Optiv Performance
        • Optiv Advantage
        • Optiv Reference
      • TESAVISIO
      • Optical Comparators
      • Round Part Inspection
        • TESASCAN Introduction
        • TESASCAN Operating Principle
        • Measurement Capabilities
        • Pro-Measure
      • CMM-Ve Vision Probe
      • Mycrona
    • Precision Hand Tools
    • Height Gages
    • Gear Inspection
    • Universal Jogbox
  • Applications
    • Application Stories
      • Aerospace
      • Automotive
      • Heavy Industry
      • Medical Technology
      • Mold & Die
      • Power Generation
      • General Industry
      • Precision Industry
      • Research & Education
      • Ship Building
      • Other Transportation
      • Technical Articles
    • Intro to Coordinate Metrology
      • Understanding the CMM
      • The Machine Coordinate System
      • The Part Coordinate System
      • What is Alignment?
      • What is a Datum?
      • What is Translation?
      • What is Rotation?
      • Measured and Constructed Features
      • What is Volumetric Compensation?
      • Qualifying Probe Tips
      • Projections
      • Using Effective Probe Techniques
      • Geometric Dimensioning and Tolerancing
      • Modern CMM Design Concepts
    • About ISO Standards
    • How to Select a CMM
    • Applications Engineering
    • System Integration
  • Service & Support
    • Training
    • Repair / Service
      • Repair Centers for Hand Tools
    • Calibration
    • Universal Calibration Services
    • Maintenance Contracts
      • Preventive Maintenance
      • Service Agreement Options
    • Retrofits
    • Parts & Accessories
    • Contract Inspection & Programming
    • System Integration
    • Certifications
    • PC-DMIS Forum
  • News & Events
    • E-Newsletter Signup
    • Recent Newsletters
    • Events & Trade Shows
    • Press Releases
    • Specials
  • About Us
    • Hexagon Metrology
    • Brown & Sharpe
    • DEA
    • Leitz
    • Office Locations
    • TESA Distributors
    • Contact Us
Home Service & Support

Service & Support

Training ( HexagonStore.com )

Educating our customers helps ensure total success in the real-world production environment. Hexagon Metrology, Inc. is committed to implementing first-class training programs with a full-time staff of instructors. Available courses include training on metrology application software including our PC-DMIS product, programming, machine operation, machine maintenance, and advanced programming and integration. We are the largest source of PC-DMIS training anywhere, and the ONLY offical factory training for PC-DMIS in the USA.

Repair / Service

Hexagon Metrology operates a unified network of service centers throughout the world providing our customers prompt repair, certification and calibration services, relocation of your CMM and preventive maintenance. We service all Hexagon Metrology brands and models including Brown & Sharpe, DEA, Leitz, Sheffield, and Starrett (CMM only). Non-Hexagon Metrology CMM brands can be certified via our Universal Calibration Services group.

Calibration

Calibration services offer you two options on most CMM's, which include either verifying or re-compensating your CMM back to OEM Specifications. Only Hexagon Metrology calibration engineers have access to your CMM's volumetric compensation map, are able to correct all 21 volumetric errors using specialized software, and the training to assure the highest levels of system accuracy and repeatability. Only Hexagon Metrology is authorized to perform service on our Brown & Sharpe, DEA or Leitz brands in North America.

Universal Calibration Services

We offer calibration services on all makes of CMMs and CNC machines and take care of all your calibrations with just one call.

Maintenance Contracts

Hexagon Metrology offers our customers a complete portfolio of software and hardware maintenance agreements designed to help maximize the productivity of their CMMs.

Retrofits

Hexagon Metrology upgrades and retrofits virtually all makes and models of CMMs. So if you have and older CMM or can't get spare parts, or your software is outdated, this site will help you decide if an upgrade or retrofit is appropriate.

Parts & Accessories ( HexagonStore.com )

Upgrade your CMM with new probes, probe racks, styli and other accessories.

Contract Inspection & Programming

Hexagon Metrology application engineers can help you develop fast, accurate inspection routines for the most complex prismatic and contoured parts, including gears, cam shafts, turbine engine blades, sheet metal assemblies, and dies and molds.

Systems Integration

The Hexagon Metrology Special Systems Group (SSG) is a dedicated team within Hexagon Metrology that does design, system integration and project management for custom and semi-custom integrations of coordinate metrology products with other manufacturing technology. The productivity enhancements possible from CMM technology can be increased with integration within a manufacturing cell or with other systems, all designed to work together.

Certifications ( HexagonMetrology.us )

A list of certificates of accreditation for Hexagon Metrology, Inc. These certificates are available in PDF format for you to download and review.

PC-DMIS Forum ( PCDMISForum.com )

Hexagon Metrology provided PC-DMIS Community support forum.  Community support for the users of PC-DMIS software, by the users of the PC-DMIS Software.

Share |
  • Training
  • Repair / Service
  • Calibration
  • Universal Calibration Services
  • Maintenance Contracts
  • Retrofits
  • Parts & Accessories
  • Contract Inspection & Programming
  • System Integration
  • Certifications
  • PC-DMIS Forum

Hexagon Metrology

250 Circuit Drive
North Kingstown, RI 02852

Toll Free: 800.274.9433
Support: 800.343.7933
Phone: 401.886.2000
Fax: 401.886.2727

Contact Us

Part of Hexagon Group © 2012 Hexagon Metrology, Inc. | All Rights Reserved | Privacy Statement | Terms of Use | Site Map